I must say, whenever I’ve flown with Singapore Airlines, I’ve had a most pleasant flying experience. Curteous and efficient, the flight attendants were superb. There’s an additional bonus at Changii Airport: if you have several hours you need to spend at Changii try out their airport hotel. For me it was just what I needed after an 11-hour flight from Zurich on my way to New Zealand a few years ago. Whenever I have a Singapore vacation, I’ll check in with Singapore Airlines. Because it’s not only the destination that counts, it’s also the journey. And when the journey is pleasant you can appreciate your destination even more.

Read the article below about…

Singapore Airlines – A Case For Superlative Customer Service
By Alex Delacruz

Flying is about getting from Point A to Point B

In the 1970s, the airline industry was getting commoditized. Everyone had similar planes, the food was awful in most cases, and airline companies provided high levels of service only to business or first class passengers. Sounds like an industry on its way down or an opportunity for someone to shatter the status-quo? Enter Singapore Airlines. The ‘Top Notch Service’ Brand Singapore Airlines (SIA) was quick to tap this opportunity and use Customer Service as a differentiator.

Year after year, they have delighted customers. They do this with a customer centric approach including attention to passenger preferences on food. Their staff are always warm and courteous. SIA also uses technology to significantly improve reservations, checking-in and frequent flyer programs. In 2008, as they had many times before, SIA won the Airline of the Year Award in the World Airline Awards program. But, what about the Balance Sheet? The question on everyone’s mind is – does all this really impact revenue or profitability growth?

As the global recession takes its toll on the aviation industry, SIA has not escaped unscathed. Nevertheless, for the quarter ending December 2008, SIA announced a net profit of $223 million, a respectable figure considering the exceptionally low passenger demand this year. As a small business owner/manager, even though you don’t have millions of customers you still need an efficient and effective customer support model that will keep your valuable customers satisfied so that they keep coming back.

http://www.ResponseQue.com is innovative online customer service software. If you manage an online business, or website and you need a live support solution that is trainable you need to check out http://www.ResponseQue.com go check it out now!

Article Source: http://EzineArticles.com/?expert=Alex_Delacruz
http://EzineArticles.com/?Singapore-Airlines—A-Case-For-Superlative-Customer-Service&id=3647169

Technorati Tags: Asia vacation, singapore, Singapore Airlines, Singapore Vacation

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Ever wondered how Singapore became the thriving economic force it is today? How did a small fishing village at the bottom of the Malay peninsula develop into today’s vibrant economy? A small island state in the middle of Southeast Asia, it is the place where East meets West. And if you consider a Singapore vacation, this country is one of the best to experience Asia for the first time.

Read here about…

The Remarkable Story Behind Singapore Economic Development
By Raymond Le Blanc

Singapore economic development journey was not paved. Today Singapore vibrant economy is considered short of a miracle. Despite the many obstacles facing them, Singapore managed to attain prosperity in a short span of time.

The island city has some four million residents. Also considered as the smallest nation in the entire Southeast Asia, most Singaporeans live in high-rise buildings and commute using public transport.

In 1819, Europeans settled in Singapore. The British East India Company, managed by Sir Stamford Raffles, created a post for spice trading. Singapore became a commercial and military center of the British Empire in Southeast Asia.

After World War II, Singapore experienced marked changes in technology and in politics. The small island-state decided to implement industrialization in the 1950s. The Singaporeans decided that it is time to separate from their role as entrepot.

The government came up with the policy to join the industrial revolution which had affected countries at that time. The economic development plans mostly revolve around providing employment opportunities to the people.

The island nation skilled workforce was a huge contribution to Singapore vibrant economy. In the 1960s, unemployment was virtually eradicated when Singapore posted the lowest unemployment rates in Asia at that time.

Singapore attained independence from Britain in 1963. Singapore merged with Malaya, Sabah, and Sarawak to be part of Malaysia. But two years later, Singapore became an independent republic.

In the 1970s labor skills and technology became the main focus of the government initiatives. Modern industries became the primary focus of the government thrust such as petrochemicals, electronics and precision machinery. Foreign ventures also began pouring in at that time, making the industrial transition faster.

The government introduced some changes in 1979. Its policy geared towards low-wage earners was changed to accommodate capital-intensive industries. The 1980s saw the growth of foreign invested industries such as computers, electronics and automotive, pharmaceuticals, optical and other growing industries.

When recession hit in 1985 to 1986, the government turned its attention to making Singapore a manufacturing and communications hub for foreign corporations.

The focus of Economic Development Board (EDB) during the 1960s was industrialization. This was based on the plans made by Dutch economist Albert Winsemius. But a shift happened towards 1990s. The Strategic Economic Plan (SEP) in 1991 was more bent on pursuing education and human resources development in order to encourage export. EDB is still focusing on the growth of the business sector in this country.

Singapore standard of living has grown tremendously through the years specifically after they achieved independence from European settlers. The foreign investments and Singapore government thrust to implement industrialization helped established a modern economy in this island state.

Currently, Singapore ranks fifth wealthiest country in the world as per GDP (PPP) per capita. The official reserves of Singapore as of January 2009 was pegged at US$170.3 billion.

Modern Singapore is definitely a marked improvement from what it used to be. It achieves milestones in its economy which provided its people the financial security they need. Singapore economic development is a product of the people vision and their determination to succeed.

By Raymond Le Blanc. If you want to know more about the economic history of Singapore either click http://cranendonk.com/singapore.htm or The Socio-Economic Development Of A City-State: 1960-1980.

Article Source: http://EzineArticles.com/?expert=Raymond_Le_Blanc
http://EzineArticles.com/?The-Remarkable-Story-Behind-Singapore-Economic-Development&id=3721715

Technorati Tags: Asia vacation, singapore, Singapore Vacation

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Great article about Singapore. Some history, some useful facts if you consider a Singapore vacation, and finally some ideas to get the cheapest flights to Singapore (note, the owner of this blog does not get any commission for these flight bookings).

Read the article here:

What to Know About Singapore – A Travel Guide
By Ramon Van Meer

Singapore with its tropical friendly climate has a unique blend of the modern and the ancient setting. Named originally as Singapura by a Malayan prince in the 14th Century, Singapore is often referred to as the Lion City, which the name means. Being one of the most prosperous countries in the world people travel from around the world for both business and pleasure.

Tall skyscrapers, modern subways, busy streets, and vibrant nightlife make up its contemporary mood. You can feel the Chinese, Indian, and Malay influences when you taste their savory dishes, visit their ethnic communities, and interact with residents. One thing you will absolutely love about Singapore is their astounding hawker centers where you can find almost any Asian food for a very affordable price! Shopping is equally extraordinary in Singapore where you can find cheap items sold in stalls to the most expensive and branded products in posh boutiques.

Although Chinese comprise most of the population, Asia is filled with a range of ethnic cultures including Malays, Indians, Burmese, Filipinos, and Indonesians comprising a minority of Singapore’s population. Although alcohol is very pricey in this metropolis, it will not stop you from having a fantastic time in the Lion City. Bars and night attractions provide entertainment all night long, you can visit their island destination, Sentosa, where you can see live shows, the famous Merlion, and fun and exciting water activities, and experience a safari mood with their wildlife attractions. Gambling and casinos are soon to open this 2010 and surely there are more to look forward to in the future.

Climate:

Singapore climate is generally very hot with rainfalls throughout the year but heaviest during November through January.

Transportation:

Singapore transportation includes the rail, the Mass Rapid Transit, the Light Rail Transit, Cars, Taxis, Ferryboats and bicycles.

So how could you Fly Cheap to Singapore?

I you wish to have the best prices available, there are various things that you can do; you could go online and do your researching on your own. Waste many hours behind the computer searching for bargains.

However if you really wish to get the cheapest airfares possible, you might be better off going to an internet Travel Consolidator. This is because Consolidators, who have direct contract with airlines, fares are discount airline tickets purchased directly from the airlines and then resold to travel agencies at discounts up to 70% off regular fares.

Want to find out more about Singapore Cheap Flights, then visit Lets Fly Cheaper to get the best airfare deals available.

Article Source: http://EzineArticles.com/?expert=Ramon_Van_Meer
http://EzineArticles.com/?What-to-Know-About-Singapore—A-Travel-Guide&id=3716921

Technorati Tags: singapore, Singapore Vacation

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